Buyer Access
SwatchPass™
SwatchPass™ is the controlled sample access system. It governs how many swatch requests a buyer can submit each month and how quickly they are routed.
Free
- Monthly quota
- 3 swatch requests / month
- Routing
- Standard queue
- SwatchForward™
- Limited SwatchForward™ access
SwatchPass™ Member
- Monthly quota
- 25 swatch requests / month
- Routing
- Priority approval
- SwatchForward™
- Full SwatchForward™ access
Monthly limits
Quotas reset on the first of each month. Unused requests do not roll over. Requests in “Pending” status do not count against quota until approved.
Priority access
Members are routed ahead of free-tier requests in seller approval queues. Average approval time for members is under 24 hours.
Upgrade benefits
Members receive expanded SwatchForward™ access, multi-color requests on a single listing, and shipment tracking visibility.