Platform Integrity
TrustLogic™
TrustLogic™ is the integrity layer of Surpl.io. It defines how users communicate, transact, and verify each other across the platform.
All activity is monitored and protected under TrustLogic™.
Communication restrictions
All conversations remain inside the platform messaging system. Sharing phone numbers, email addresses, social handles, or external links is automatically detected and blocked.
No off-platform transactions
Sourcing, sampling, shipping, and payment must occur within Surpl.io. Off-platform transactions void buyer protection and result in account suspension.
Identity & address protection
Buyer and seller addresses remain hidden until a transaction stage requires release. Verified business identity is required for both sides.
Enforcement
Violations trigger warnings, listing removal, swatch revocation, or permanent account termination depending on severity.
Member acknowledgment
- All communication must remain within the platform.
- Sharing phone numbers, emails, or external contact information is not permitted.
- All transactions must be completed through the platform under TrustLogic™.
